Citroën Warranty

Enjoy stress-free motoring with the 5 year / 100,000 km warranty available on all new Citroën vehicles sold in New Zealand.
citroen warranty
citroen warranty

Warranty cover for your peace of mind.

Even with the exceptional craftsmanship involved in manufacturing your car, occasional issues can arise over time. To ensure your vehicle’s longevity and provide worry-free travels, we take extra steps by replacing faulty parts with equivalents of the same high quality as the original components.

Manufacturing defect

Covers manufacturing defects on parts for 5 years or 100,000km* except wearing parts (such as brake pads). The warranty includes free repair or exchange of faulty parts, and repair or towing costs covered by the warranty if you break down.

Paint

Covers paint or varnish defects on the original bodywork for 3 years. Warranty content includes total or partial repair of the paint or varnish to treat the problem.

Perforation

Covers perforation: corrosion from the inside to the outside of the body for 12 years. Warranty content includes repair or exchange of the defective elements on which this perforation appears due to corrosion.

Frequently asked questions
  • Where can I find the details of the warranties?

    They are listed in the maintenance and warranty log book that was given to you when you purchased your vehicle.

  • How does the warranty work?

    When your vehicle breaks down, gets a paint chip or the bodywork gets pierced from the inside to the outside, your reaction should be instinctive. Come straight to our service centre with your maintenance and warranty log book. We are an authorised Citroën repairer which means we can tell you whether the defect is covered under the Citroën manufacturer warranty.

  • What happens if my car can't be driven following a breakdown covered by the warranty?
    • Call Citroën Assistance on 0800 248 7636 without delay! Because we know your car inside out, we will be in the best position to deal with the problem as quickly as possible.
    • The costs of on-site repair or towing to the nearest Citroën service centre (100 km maximum) are covered.
    • If the work required on your car will take over two hours, your Citroën Service Advisor will offer you a mobility solution to enable you to get back to work.
  • When I sell my car, does the warranty end?

    It is transferable, and will apply under the same conditions for the new purchaser for the remaining term of the contract.

  • If I have a question about the warranty, who should I contact?

    First check your maintenance and warranty log book which was given to you on delivery of your car, where you will find all the useful information on the warranty. If you can’t find what you are looking for, contact your Hawke’s Bay Citroën service centre on (06) 876 3142 and our team will be happy to answer any questions.

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This estimate for has been calculated based on a purchase price of $0 plus on road costs of $1,790, with a deposit of $0, a 60 month finance period, an interest rate of 11.95% and a balloon payment of $0, payable under a Credit Agreement at $12 per week. This estimate includes an establishment fee of $480 and a PPSR fee of $10.

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