Frequently asked questions

As an authorised Suzuki dealer, Hawke’s Bay Suzuki facilitates your Suzuki Finance application at the dealership. Our team members are here to answer any of your questions and can assist you through the credit application process and keep you updated on your loan approval status. Send us an enquiry or give us a call on 06 357 0939 to get started.

To apply for Suzuki Finance, you’ll need to complete a credit application. This can be done online before visiting the dealership or with our assistance on-site.

You will need:

• a current New Zealand full or restricted driver license
• your current employer details and previous employer details (if you’ve changed jobs in the last 3 years)
• details of your income, expenses, assets & liabilities such as other loans or credit cards (and verification of these).

You will also need to meet the following conditions before applying:

• You are 18 years or older.
• You are a New Zealand resident or have a New Zealand working visa.
• The minimum amount to be fi nanced is $5,000.
• You are not currently bankrupt.
• You do not have a history of credit defaults.
• You have or will obtain comprehensive insurance to the vehicle’s value.
• You agree that the Suzuki Finance service provider’s Privacy Statement applies to your application.

If you meet the lending criteria, your details will be transferred to a credit or lease agreement for signing. Carefully review the agreement before signing, and bring a co-borrower or guarantor if necessary. Suzuki Finance recommends seeking independent financial advice before signing. Typically, most applications are approved within an hour, seven days a week, after responsible lending checks.

*Lending criteria and standard terms and conditions apply to any loan. Details of terms and conditions will be specified in the loan document. Rates and fees are available on request. Suzuki Finance recommend that independent financial advice is obtained before signing the loan document and on the tax and accounting classification, and effects of leases.

We have a range of finance options available – there are a few to get you started on our Finance Options page. We offer a Credit Sale Agreement, Suzuki Future Value Agreement, and Finance Lease Agreement. Send us an enquiry to find out more and discuss your options.

If you need to make a claim, contact the Suzuki Insurance toll-free number at 0800 778 282. When calling, please have the following information ready:

• Your name
• Your license plate number or policy number
• A description of the claim